運送政策
All your orders placed with us will be delivered to you from different countries, depending on delivery address you provided while placing an order. It is at out sole discretion to choose the country from which your order will be delivered to you.
When you are placing an order and depending on the delivery address and country of delivery you will be provided with shipping service provider we are working with and who may deliver your order to your delivery address. We do not have physical shops, or collection points, due to that you have to choose the shipping service provider to complete your order. Otherwise you will be unable to complete, pay and place an order and we will be unable to accept it, deliver and sell the products to you.
Your shipping costs also depend on your delivery address and the shipping service provider you chose. The exact amount you should pay for the delivery of the Products will be indicated and shown to you before completion of order placement process. You may reject such costs and expenses by cancelling and not proceeding an order placement. You further placement of an order (completion of an order placement process) will constitute your acceptance and agreement on the price for the Products, shipping costs and any other import tax and customs payments you may be obliged to pay depending on the legislation of the country to which you order shall be delivered.
Our obligations to deliver an order shall be fulfilled on the moment when we hand over the Products you ordered to the respective shipping service provider you chose. The tracking number issued by such shipping service provider will serve as an evidence of performance of our obligations to deliver the Products.
We are unable to provide you with exact delivery time, as it is not under our control. It depends on shipping service provider you chose and other circumstances. Any delivery time you may or will see on our website, mobile application, when you are placing an order or on order details, or otherwise are estimated delivery provided for informational purposes only, and time that may be changed at any time, without any our obligations to comply with it.
5. Country Specific Terms
5.1 Who sells the Products to you
Depending on the shipping address you indicate when placing an order the Products will be sold and dispatched to you by one of our legal entity as follows:
| Country of Delivery | Legal entity selling the Products |
|---|---|
| Poland, Germany, Italy, France, Czech Republic | Trenformer Sp.z o.o., JANA DANTYSZKA str., 18, Warsaw, 02-054, Poland |
| Other Territories and countries not listed above | Trendformer Limited, 604, Tower A, New Trade Plaza, 6 On Ping Street, Shatin, N.T., Hong Kong |
5.2 Restricted territories
We do not sell, deliver, dispatch, accept an order or even may make unavailable whole or part of our online stores (or respective functionality) to countries, which are under restrictions due to any applicable laws, rules and regulations, imposued by any country where we are operating. It includes, but not limited to, the following countries: Iran, Cuba, Syria, Sudan, North Korea and the Crimea region and other temporary occupied territories of the Ukraine, Republic of Belarus, Afghanistan, Russian Federation.